NEW: Crediton IN-Touch at Home

List of national and local services in the voluntary and community sector currently available.

A list of local parish community coordinators can be found on the Mid Devon website https://www.middevon.gov.uk/residents/coronavirus-covid-19-service-updates/community-support-across-mid-devon/ TO ADD A GROUP CONTACT jbodleyscott@middevon.gov.uk

Mutual Aid Groups – wanting to set up and use resources and support  https://covidmutualaid.org

Please note that this information was compiled prior to the announcement of the current national lockdown, and although updated regularly due to these new circumstances some services may now be different as a result.

Devon Coronavirus Emergency Helpline  Keeping Devon’s residents safe. Anyone who is isolated and urgently needs essential food, medicine, care or social support, and doesn’t have any family, friends, neighbours or community to help them, can contact the Devon Coronavirus Emergency Helpline    Helpline: 0345 155 1011  Monday to Friday 8am-8pm  Saturday 9am-1pm 
Mid Devon District Council  Community Support Helpline The Community Support Helpline has been set up to provide residents with advice and support during the pandemic.  Anyone who is unable to access food and essential supplies, unable to meet other basic needs, feeling isolated or struggling financially and not sure where to go for help or advice  Monday to Thursday 8:30am 5:00pm Fridays 8:30am - 4:30pm (excluding Bank Holidays). T: 01884 234387   Email: covid19.support@middevon.gov.uk  
Covid-19 testing Government online guidance for testing  https://www.gov.uk/guidance/coronavirus-covid-19-getting-tested  Get a test through this webpage https://www.gov.uk/get-coronavirus-test  
Time to Talk/  Living Options Dedicated confidential listening service – Time to Talk for people who are feeling lonely and isolated and need someone to talk to. Main focus is people with disabilities or long-term health conditions, and also Deaf people who use British Sign Language (BSL).   One to one and group life coaching service  Webcam (video chat) options for service users available across a range of apps. The webcam for Deaf people is provided in BSL.   Online Community Group – Devon Disability Network – to keep people connected.   Counselling Services to people who are Deaf in British Sign Language, via video link.  T: 0300 303 3691   SMS: 0785 642 6940   Email: time2talk@livingoptions.org  Web: https://www.livingoptions.org/support-help/time-talk Facebook: https://www.facebook.com/timetotalkdevon    
British Sign Language Health Access BSL Health Access offers immediate, on demand access to BSL interpreters for communication with Deaf people across all NHS related services, including GPs, health clinics, pharmacies and 111. The service is currently free and can be accessed 24 hours a day, 7 days a week. BSL users can access the service via the InterpreterNow App on a phone, tablet, laptop or PC. https://bslhealthaccess.co.uk/    
The Royal National Institute For Deaf People (RNID) Face to face services and events suspended for time being.  Contact Information Line for free, confidential information and support on all topics relating to hearing loss or deafness.  https://rnid.org.uk/  Chat: Chat to us nowT: 0808 808 0123 Relay UK: Dial 18001 followed by 0808 808 0123 Text: 0780 0000 360 (SMS only) Email: information@hearingloss.org.uk  
Red Cross The Red Cross Coronavirus Telephone Support Line. This free service provides emotional support from volunteers trained in the Red Cross ‘CALMER’ psychosocial support approach. Volunteers can also offer information and advice and can refer people to local Red Cross teams on the ground should people need practical support such as accessing food or medication.  Tackling Loneliness Digitally Programme : multiple online resources  Telephone:  0808 196 3651  Daily 10am-6pm  #LetsTalkLoneliness   
Silver Line The Silver Line helpline provides a free confidential helpline for information, friendship and advice to older people, open 24 hours a day, every day of the year.   Also: Telephone friendship service in partnership with Age UK https://www.ageuk.org.uk/services/befriending-services/sign-up-for-telephone-befriending/  0800 4 70 80 90  https://www.thesilverline.org.uk/  
Age UK   Free, confidential advice line. 8am-7pm, 365 days a year  Also telephone friendship service in partnership with Silverline https://www.ageuk.org.uk/services/befriending-services/sign-up-for-telephone-befriending/ register online  Downloadable information guides and factsheets https://www.ageuk.org.uk/services/information-advice/guides-and-factsheets/  0800 678 1602 
MacMillan Cancer Support Support line from 8am-8pm daily.  Confidential support to people living with cancer and their loved ones. If you are worried about money, work or treatment, or you just want to speak about whatever matters to you. They will listen and support you.  Latest guidance in relation to coronavirus for people with cancer  Tel: 08082391492  CHAT function on website  https://www.macmillan.org.uk/coronavirus?origin=hp-2020-coronavirus  
Marie Curie care and support through terminal illness Care and support through terminal illness and end of life care.  Online CHAT function on website  Information and advice line: For emotional support and practical information about terminal illness, including for family and friends.  Free bereavement support for anyone who has lost someone, it does not have to be recent. 0800 090 2309  https://www.mariecurie.org.uk/help/support/coronavirus  
Clic Sargent Support for Young People with Cancer and wide ranging resources relating to young people with cancer and cornavirus.  Also help, advice or information available through telephone support  0300 330 0803, Monday – Friday, 8am-6pm  Enquiry form and CHAT function on website Monday – Friday, 10am-4pm https://www.clicsargent.org.uk/contact-us/    https://www.clicsargent.org.uk/what-we-do/supporting-you-through-coronavirus/coronavirus-guidance-for-young-cancer-patients/     0300 330 0803 
National Domestic Abuse Helpline 24 hour National Domestic Abuse helpline  Also live CHAT on website Monday – Friday, 3pm – 10pm.  Covid specific advise on the website and information on accessing refuge and other services.  0808 2000 247  https://www.nationaldahelpline.org.uk 
Devon Domestic Abuse Service  (for adults and children)    SPLITZ SUPPORT SERVICE Helpdesk:  This service will remain open. However, staff may be working remotely.   Face-to-Face Support: This service will stop and telephone support will be offered.   Telephone Support:  This will be available, but you may speak to a different worker at a different time from originally planned.  Group Work:  This will stop until further notice.  The group managers will be contacting you about providing 1-1 support.  If you are in an emergency or in crisis for help and support the following services are available:  Emergency Services at 999    Non-emergency 101   Samaritans at 116 123 (samaritans.org.uk)  Rape crisis helpline  
0808 802 9999  Survivors Trust Helpline at 0808 801 0818 (thesurvivorstrust.org)   24 Hour Domestic Violence Helpline at 0808 2000 247 (womensaid.org.uk)  Hub of Hope at hubofhope.co.uk  FOR CHILDREN:   If you are in danger call Emergency Services at 999  Childline Tel: 0800 1111 
Website: www.childline.org.uk  The Hide Out Website: www.thehideout.org.uk   
https://www.splitz.org/devon.html   Wherever possible please email admin.devon@splitz.org  if you have any queries and to make referrals.    Devon Helpdesk:  Team available 9.30 am – 4:30 pm. TEL: 0345 1551074   
Refuge Refuge provides specialist services to survivors of domestic abuse. They aso run the Freephone 24 hour National Domestic Abuse Helpline: 0808 2000 247  Covid-19 Survivor Tips on website. Helpline: 0808 2000 247  www.refuge.org.uk    
Pharmacies Safe Spaces for victims of domestic abuse  (please check with local stores) Boots/Superdrug/Morrison pharmacies operating safe spaces for victims of domestic abuse – using their consulting rooms.   Anyone needing help can ask staff at the counter to use the consultation room, where they will be able to contact local services for help and advice. Launched by crisis charity, Hestia, following an increase in calls to domestic violence helplines, since lockdown.  www.uksaysnomore.org/safespaces   www.hestia.org  
Resilient Women’s Centre Exeter Women’s support centre. Drop-in health support, online activities. Tel: 01392 284270  Resilientwomencentre@colabexeter.org.yk 
Childline Childline is a free, private and confidential service where children and young people can talk about anything. Because of the coronavirus, Childline has had to make some changes to how they work, you can only speak to a Childline counsellor online or on the phone from 7.30am to 3.30pm.    https://www.childline.org.uk/info-advice/ Info and advice section on website  https://www.childline.org.uk/toolbox/ games, calm activities etc Telephone: 0800 11 11  Log on and enter the waiting room to CHAT to counsellor https://www.childline.org.uk/get-support/1-2-1-counsellor-chat/  
NSPCC If you are worried about a child or young person, call the NSPCC Helpline: 0808 800 5000 (8am-10pm Mon-Fri/9am-6pm weekends) or email help@nspcc.org.uk anytime.   Report abuse online form: https://www.nspcc.org.uk/keeping-children-safe/reporting-abuse/report/report-abuse-online/  Helpline: 0808 800 500 
Home Start Exeter, East and Mid Devon Able to receive referrals (from professionals or from parents themselves) and offering digital support to parents with young children (under 5) and setting up some group chats.  Mothers in Mind – for mothers who are struggling with their mental health in the period of pregnancy to when their child is 2. (whatsapp and video option). 01392 826299  Email: office@homestartexeter.co.uk  www.homestarteemd.org.uk 
Space*    Youth services Speak to or text a youth worker – Fill in online form for the CALL ME BACK service  
  Online communication and chat room for current members of youth centres. Fill in form for this DISCORD service https://docs.google.com/forms/d/e/1FAIpQLSe41u2s7PCTSF2GQh9rcb_zm7WSQMMCN1uq_WCMY3j1Z7wHzw/viewform   Fridays 5-6pm ‘No Blocks’ Sessions for Young People with SEND. Email info@spacepsm.org    
Facebook: @spacespm  Instagram: spacespm  https://spacepsm.org/ Fill in the form online to get a call back  Phone 01392 662112. 
NYAS Independent advocacy and legal representation supporting vulnerable children and young people.   Request a call back form: https://youngpeople.nyas.net/index.php/get-in-touch/request-a-callback  Helpline: 0808 808 1001  Email: help@nyas.net   https://youngpeople.nyas.net/  
Victim Support  Free & Confidential Support.  Support Line open 24/7.  Free Live Chat Service.  Local support still being provided remotely. https://www.victimsupport.org.uk/help-and-support/get-help   Tel:08 08 16 89 111 
Hft Family Carer Support Services Parent carers and family carers who have a relative aged 16 or over with a learning disability, autism or both. www.hft.org.uk/our-services/family-carer-support-service/   
Parenting Solutions Devon Offering family support and parenting programs to families in need. Family support via email, regular telephone calls and using FaceTime. Please contact Sonia Worthington if you have any families that you are concerned about.   
parentingsolutions.devon@gmail.com     07463969245 
Young Devon Service update available on https://www.youngdevon.org/coronavirus-service-update   General enquiries – Email info@youngdevon.org   Wellbeing support – counsellors available on the phone or via video call. Contact wellbeingenquiries@youngdevon.org and if already receiving a service contact yes.exeter@youngdevon.org or call 07935364652   Skills support available remotely – contact tutors on thechangeacademy@youngdevon.org   Participation enquiries: Working remotely.  For more information on how to get involved, please email participation@youngdevon.org   Accommodation support: Accommodation services running and Young Devon houses are open. For more information, please see our Accommodation page on website. Accommodation team – 01752 698402  YES Centre and Homelessness enquiries: For any YES Centre questions, or Homelessness enquiries, please email yes.exeter@youngdevon.org. You can text your name and message to 07894724610 and the right person to call you back.  Young Victims of Crime support: Email yes.exeter@youngdevon.org  or call 07935364652 and leave a message with your name, contact details and a brief idea of your query. The appropriate person will contact you as soon as possible. Text only 07894724610  Tel: 07935364652 
BOUNCE! Offer a free counselling service to the Tiverton and Mid Devon area.  Our team is a group of experienced and qualified adult, adolescent and child counsellors and psychotherapists who can offer help across the spectrum of ages. We are able to offer both short-term and one-off interventions via telephone, Zoom, or email.  Please contact us, preferably by email at bounce.ccp@gmail.com  or by text to 07807085791, and we will put you in touch with one of our qualified therapists. 
Devon Public Health Nursing ChatHealth. Text our school nurses for support  Local school nurses available to support everyone through this time and offer a free and confidential text service    Young people aged 11-19 years old can talk to a Devon school nurse in confidence about relationships, how they are feeling, bullying, self-harm, smoking or any other concerns   Available 9am to 5pm Monday to Friday and can offer support on a wide range of concerns.  Please only use Chat Health for health queries.  This is a confidential service and does not require you to provide your name.    Text 07520631722    General updates:  https://www.devon.gov.uk/educationandfamilies/health  
Young Minds Supporting children and young people’s mental health.  Online tips and information and further link to helplines and resources  https://youngminds.org.uk/blog/looking-after-your-mental-health-while-self-isolating/   https://youngminds.org.uk/find-help/for-parents/supporting-your-child-during-the-coronavirus-pandemic/   Helplines and resources link https://youngminds.org.uk/blog/looking-after-your-mental-health-while-self-isolating/#helplines-and-resources Call the Parents Helpline: 0808 802 5544 (Monday to Friday 9.30am – 4pm, free for mobiles and landlines)          
Balloons Exeter: grief and bereavement support for children, young people and their families  One to one face to face work with bereaved children and young people suspended. Can call the office on 01392 826064 – leave a message and we will get back to you as quickly as we can. 01392 826064  https://www.balloonscharity.co.uk/  
Mentally Healthy Schools WIDE RANGE OF CORONAVIRUS: RESOURCES FOR MENTAL HEALTH AND WELLBEING. RANGE OF TOOLKITS AND RESOURCES AVAILABLE ON THE WEBSITE.   INCLUDES REBUILD AND RECOVER RESOURCES  https://mentallyhealthyschools.org.uk/mental-health-needs/rebuild-and-recover-resources/  https://www.mentallyhealthyschools.org.uk/resources/coronavirus-resources-for-mental-health-and-wellbeing-toolkit-1     There are many other toolkits and resources too.   
Parent Carer Forum Devon  Organised group of parents and carers of children and young people with Special Educational Needs and Disabilities (SEND) within Devon local authority. Their aim is to make sure that services provided from education, health and care meet the needs of children with SEND and their families. https://www.facebook.com/groups/parentcarerforumdevon/ 
Healthy Babies UK Virtual support via video or phone bookable via our website   Depot donor milk bank still running   Facebook page updated with information to support new families    Facebook: healthy Babies uk  www.healthy-babies-uk.org   07542284065  
Action for Blind People (RNIB) Visit our national webpage for useful information.  West of England Eye Unit through RNIB’s Eye Clinic Liaison Officers. Officers are continuing to support existing and new patients during the pandemic by checking they have access to shopping, prescriptions and medication, are able to keep in touch with family and friends and can access current info about the situation. They can also make referrals to other services including the NHS volunteers through the GoodSam app and a new Staying In Touch (SIT) service which offers patients a weekly call to make sure they are okay and to offer emotional support. https://www.rnib.org.uk/covid-19    West of England Eye Unit:   rdetr.exetereclo@nhs.net  or via voicemail on 01392 406126.  
Diabetes UK The Diabetes UK Helpline is a dedicated diabetes helpline for all people with diabetes, their family or friends, and people who are worried they might be at risk.   Monday to Friday, 9am to 6pm 0345 123 2399  www.diabetes.org.uk     
Parkinson’s UK   The Parkinson’s UK helpline is a free and confidential service providing support to anyone affected by Parkinson’s.  Welfare checks, benefits advice, and advice regarding Parkinson’s disease available by phone. 0808 800 0303  https://www.parkinsons.org.uk/  
British Heart Foundation  Helpline – for medical enquiries: 1   Phone lines are open 9am to 5pm,  
Monday to Friday 
0300 330 3311  https://www.bhf.org.uk/  
Cruse Bereavement Service Devon Providing telephone and online support for the foreseeable future.  There will be no face to face support or groups of any kind.  New referrals (self referrals) can be made by via email.  Helpline open, but service limited.    https://www.cruse.org.uk/get-help/local-services/south-west/devon  Email devon@cruse.org.uk  Helpline freephone 0808 808 1677   https://www.cruse.org.uk/get-help  
The Coroners Court Support Service (Exeter) The Coroners’ Court Support Service has launched a Telephone Support Service for family or witnesses due to attend an inquest in Exeter either online or in person.  https://coronerscourtssupportservice.org.uk/for-practitioners/  Tel: 0300 111 2141  Email: helpline@ccss.org.uk 
British Lung Foundation    Speak to one of our team over the phone.  Calls will cost the same as a local call.  We’re available Monday to Friday, 9am – 5pm. 03000 030 555  https://www.blf.org.uk/  
Together Drug & Alcohol Services Reduction in face to face appointments. If existing service user contact your usual worker. If want to self- refer into service call 0800 233 5444 0800 233 5444   
NHS Every Mind Matters Online resource for building your own action plans for mental health support https://www.nhs.uk/oneyou/every-mind-matters/  
Samaritans Providing emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide throughout the United Kingdom and Ireland, often through their telephone 24 hour  helpline  116 123 
SHOUT Worried? Stressed? Anxious? Team of crisis volunteers to help with wellbeing support – fully digital support available through text or Facebook. https://www.giveusashout.org/   Text Shout to 85258   Available 24/7  https://m.facebook.com/giveusashoutuk/ 
SANEline  Helpline if experiencing a mental health problem or supporting someone with mental health problem  Textcare – bespoke one way messages to direct to your phone  Range of support forums available http://www.sane.org.uk/what_we_do/support/supportforum/support_rooms/    Call and leave message on 07984 967 708 (main number not operating at the moment)    Email: support@sane.org.uk   4.30pm–10.30pm every day 
Citizen’s Advice No face to face services   Consumer advice (e.g. cancelled holiday or event) 9am-5pm  Mon-Fri  0808 223 1133  Universal Credit Help to Claim 8am to 6pm, Mon- Fri:  0800 144 8444  Adviceline 10am to 4pm, Monday to Friday) : 03444 111 444 If you need advice use our national website and webchat service first    https://www.citizensadvice.org.uk/     
Turn2Us Helps people in financial need gain access to welfare benefits, charitable grants searches and other financial help. Online benefits calculator and other information.   https://www.turn2us.org.uk/get-support/Benefits-and-Coronavirus    Online at www.turn2us.org.uk   
CAP (Christians Against Poverty) Debt counselling and community groups. Tel: 0800 328 0006  Local information: https://capuk.org/i-want-help/   
Exeter Community Energy They aim to help as many people as possible including those struggling financially, having difficulty in topping up their prepayment meter and those most vulnerable in the current situation, who are in the ‘shielded’ group or are self-isolating.   We are providing the following services:  1. Telephone and email support for vulnerable and isolated residents to help with: 
a) Energy advice and healthy homes funding project. 
b) Billing issues, tariff renewal advice  
c) Signposting to other local community services supporting the current situation. 
2. Emergency support for those with urgent energy or billing issues, or heating issues such as broken heating. This might mean a home visit as long as the home energy advisor and resident(s) can be kept safe in line with government guidance.  3. Assistance with delivering food, medicines and other essential goods to those who don’t have this support.  4. Telephone support to help those isolated feel supported and less alone.  Taking new referrals.  
  Web: http://www.ecoe.org.uk/Tweet: @ECOEtalk 
Facebook: https://www.facebook.com/ExeterCommunityEnergy  Healthy Homes Project: https://www.ecoe.org.uk/healthy-homes-wellbeing/   
Fire Service Safety      Mainly offering advice over the telephone; however, full home safety visits for those of the highest priority.   0800 05 02 999     
Job Centre     Job Centres open only for those unable to use telephone or computer, or who are homeless.    New Benefit Claims: 0800 055 6688 
Existing Benefit Claims: 0800 169 0310 
Cancel or change a jobcentre appointment: 0800 328 9344 
Universal Credit: 0800 328 9344 
0845 604 3719  (texts to 0845 608 8551) 
One Small Step Healthy Lifestyle Service  Services open as usual. Telephone support for stopping smoking, losing weight, exercise and reducing alcohol consumption   https://onesmallstep.org.uk/  0800 298 2654   01392 908 139   hello@onesmallstep.org.uk  
RD&E Community Dieticians Links from Community Dietitians at RD&E that can be shared with those who are shielding or self-isolating.   Call the community dietitians for advice and additional support in this area.  https://www.rdemembers.com/how-to-support-good-nutrition-and-diet-during-the-covid-19-pandemic/   https://www.malnutritionpathway.co.uk/covid19-resourcetool    Telephone: 01392 402576  Email   rde-tr.CommDietitiansRDE@nhs.net  
Active Devon   Active Agents: Live chat function so you can talk to them from the comfort of your own home and they can support, encourage and inspire you to remain active whatever your situation. If agent unavailable complete the form and they will get back to you.https://www.activedevon.org/latest-government-guidance-on-being-active-during-the-coronavirus-outbreak/   https://www.activedevon.org/how-to-get-and-stay-active-while-youre-at-home/ Stay active at home resources https://www.activedevon.org/try-our-new-live-chat-function-active-agents/ use CHAT function on website 
SSAFA For member of the armed forces community, Forcesline Advisers: 0800731 4880  www.ssafa.org.uk/   
The Royal British Legion The Legion is here to help members of the Royal Navy, British Army, Royal Air Force, veterans and their families.  Still operational and if anyone needs help can call the contact centre 0808 802 8080 
The Armed Forces Community Support Hub (Devon) Support hub for armed services veterans.  www.armedforceshub.com/  Tel: 07948 034992/07496 269460/07985 234711.     
Relate https://www.relate.org.uk/relationship-help/talk-someone Range of virtual services available:   General enquiries  Relatehub Webchat with counsellor – free 30min chat if affected by the pandemic  https://hub.relate.org.uk/   Webcam counselling (fees apply)  Telephone counselling    Email: reception.exeter@relate.org.uk    0300 0030396 
BAME Covid Counselling Service   Free specially targeted counselling service for BAME communities in Devon www.exetercommunitiestogether.org.uk/covid19counselling/  Tel: 01392 201572  Email: info@ubuntucounsellingservices.org.uk 
Alzheimers – Devon and Torbay Dementia Service Support and local signposting to people affected by dementia (people living with dementia and their carers’ and families) over the phone, instead of face to face.   Dementia Connect Support Line 03331503456  Dementia Talking Point – online community https://forum.alzheimers.org.uk/?_ga=2.263798734.335908691.1604501876-1910087528.1604501876  Urgent queries – call   0330 333 0804  www.alzheimers.org.uk  www.facebook.com/alzheimerssocietyuk   
Filo Project Day care service to elderly people, who are socially isolated and may be experiencing symptoms of early to moderate dementia, including memory loss.  Small groups and held in a host’s own home. Transport is also provided.   For Mid Devon:  Tel: 07719 568608    Email: maggie.thornton@thefiloproject.co.uk 
Housing  Devon Home Choice  Latest news and updates on webpage   https://www.devonhomechoice.com/news-1    01884 255255  Email devonhomechoice@middevon.gov.uk  
Devon Libraries Llibraries have online services, from e-books to audiobooks, online magazines to researching your family history, it’s all available with your free library membership.    Check out individual library Facebook pages for more information.  Libraries can be open for click and collect services in lockdown 2.0  https://www.devonlibraries.org.uk/web/arena/catalogue   https://www.devonlibraries.org.uk/web/arena/coronavirus-updates 
Navigate Free, impartial, confidential money and debt advice and mental health advocacy  Phone lines are open between 8.30am and 4.30pm  Monday to Friday. www.navigatecharity.org.uk/    01823 299050  Email: enquiries@wisermoney.org.uk  
RSPCA Network of animal centres, wildlife centres and charity shops are closed until further notice.  No animals can be sent out on adoption or fostering and no animals can be admitted from the public, including wildlife.  Report any rescue or cruelty by calling on 0300 1234999.  Emergency Pet Carer Form can be downloaded from website to display at your home so people know who to contact.  To report animals in distress  0300 1234999   www.rspca.org.uk/coronavirus  
Refugee Support Devon  Office closed but staff working remotely on usual contact details.   www.refugeesupportdevon.org.uk  Tel: 01392 682185  info@refugeesupportdevon.org.uk    Facebook: RefugeeSupportGroupDevon  
Guide Dogs For the Blind Call the Covid-19 Sight Loss Information Line on 0800 781 1444 if you, a loved one or friend has sight loss and needs information on how to continue living actively, independent and well during the coronavirus outbreak. The line is open 10am-4pm Monday to Friday. 
Online information and guidance provides a range of up to date advice and resources relevant to adults and children with sight loss during the Coronavirus outbreak 
Covid 19 Sight Loss Information Line 0800 781 1444  www.guidedogs.org.uk/coronavirus    
Devon in Sight   Offering the support over the phone and helping people source the help that they need.    https://devoninsight.org.uk/  Jennie@devoninsight.org.uk /  enquiries@devoninsight.org.uk  Tel: 01392 878 802  Email: Louise@devoninsight.org.uk  Tel: 07580 787 308 
Devon Carers Helpline – our helpline open during the usual hours of 8am–6pm Monday-Friday and 9am-1pm Saturday.  Team members will be on hand to talk to you during these hours.   LIVE CHAT with advice line team via website  Health and Wellbeing Checks (Carers Assessments) – all planned assessments and reviews will be carried out either online or over the telephone where possible.  Home visits will only be provided on a case by case basis and will be individually risk assessed to ensure the safety of carers and staff.    Carer Drop-ins – until further notice, no carer drop-in sessions will be held. If you require any information over the next few weeks, please look at our website or contact our helpline.  Peer Support Text and phone calls – let us know if you think you would benefit from keeping in touch with another carer for mutual support.  
IT Support– If you need help using your phone, tablet or pc, please let us know and we may be able to help. 
Helpline: 03456 434 435  https://devoncarers.org.uk/help-during-coronavirus-covid-19/  info@devoncarers.org.uk  
Mental Health Foundation The Mental Health Foundation is part of the national mental health response during the coronavirus outbreak.  Advice on getting urgent help and wide range of information and resources available on website https://www.mentalhealth.org.uk/coronavirus  https://www.mentalhealth.org.uk/your-mental-health/getting-help 
Mental Health support – AccEPT Click on HELP ME NOW tab on right hand side for access to spreadsheet of helplines and services that can support mental health needs https://www.exeter.ac.uk/departments/mooddisordersdev/accept-clinic/treatments/current-treatments/ 
TALKWORKS Devon Free, confidential NHS depression and anxiety service for over 18s.  Priority wellbeing support service to all NHS, Social Care and Police staff. Please click here to get in touch.  Open to all referrals offering initial assessment appointments and follow up sessions on the telephone or through digital platforms. For advice on coping with COVID-19 please read our advice page here.     Call 0300 555 3344  https://www.talkworks.dpt.nhs.uk/  
Devon Recovery Learning Community Courses for people with lived experience of mental health difficulties, their family and friends, and the professionals who support them. Wide varied of online courses available. Register online to book.   Links to online resources you can access without booking.    https://devonrlc.co.uk/  
MIND Our Infoline provides an information and signposting service. We’re open 9am to 6pm, Monday to Friday (except for bank holidays).Ask us about:  mental health problems  where to get help near you  treatment options  advocacy services.  Covid-19 information hub   https://www.mind.org.uk/information-support/coronavirus/   and information resources for children and young people  https://www.mind.org.uk/information-support/for-children-and-young-people/coronavirus/  Infoline: 0300 123 3393  Email: info@mind.org.uk   
Text: 86463 
MENCAP Charity for people with a learning disability.  Advice and support, helpline and NEW online community for people with a learning disability, their families, support workers and healthcare professionals.   www.mencap.org.uk/advice-and-support/coronavirus-covid-19  Helpline: 0808 808 1111 
Devon People First: advocacy service for adults with learning disabilities One to one Victim support referrals, support isn’t face to face in current lockdown although this will resume once guidelines allow. Advice and support via telephone and or video link to all people with a learning disability whether they are Victims or not i.e. Easy read information and sign posting to where people can get good easy read information on Covid 19 or relevant support re victims of certain crimes i.e. abuse.  If anyone is interested in joining learning disability friendship groups they can call or email to find out more.  Telephone: 07702193487  devonpeoplefirst.121@gmail.com    
Learning Disability Devon Easy read information about Coronavirus  http://www.learningdisabilitydevon.org.uk/resources-category/coronavirus-information-to-help-you-stay-safe/  
Devon Link Up Helping people with a learning disability to stay connected during Covid-19. A variety of ways to be connected: telephone calls, or WhatsApp group or facebook group or video calls Contact Jo Morgan  07808053992  jom@devonlink-up.org  
Nightstop Devon Housing support for young people  Services will stay in operation.   If you need somewhere to stay tonight, please call 01392 573606 between 10am – 4.30pm, Monday to Thursday, and 10am – 4pm on Fridays.  Email: nightstop@julianhouse.org.uk  Telephone: 01392 573606  https://www.nightstop.org.uk/nightstop/nightstop-devon 
Mid Devon Children’s Centres Centres closed.  Up to date information and contact details Urgent queries call:  07879694692  07827955360 
Parent Progression Team Devon wide project to support parents with a child under 8 to learn new skills, access volunteering and work experience and find paid work.   https://parentprogression.eci.org.uk/  Email: enquiriesppt@eci.org.uk  Tel: Mid Devon 07395675075 
Mid Devon Mobility     Wide range of services available in cluding NEW hot meals service. Starting with soup week on Tuesday 10th November. Call 01884 242099. Further hot meals from 19th November – Call to have a menu delivered.  You Tube channel with recipe ideas https://www.youtube.com/channel/UClzZ3-euQ11NYS40e57xfjg   Also  Shopping collection service.  Prescription collection service.  Car transport for essential medical  appointments   Telephone befriending service across Mid Devon  Community Hub boxes – different theme every week – delivered to your door – craft, puzzles, backed treat and more. Telephone:   Tiverton: 01884 242099    Crediton: 01363 773303   info@middevonmobity.org.uk    
Westbank If you are self-isolating due to Coronavirus (COVID-19), Westbank can help you. They can provide support with:  Picking up your shopping or urgent supplies.  Collecting your prescriptions  Giving you a friendly phone call  Walking your dog  Fitting a key safe  Moving furniture  Delivering a cooked meal  Helping with keeping active  ineedhelp.coronavirus@westbank.org.uk     01392 307684   
AbilityNet Free technology advice and support     Volunteers provide 1-1 tech support to disabled and older people in the local community, fixing IT problems, offering advice, setting equipment up and showing them how to use it. This can be done remotely as needed.   Specialist technology support for those living with hearing, vision, cognitive or motor impairements  Free downloadable factsheets  https://abilitynet.org.uk/free-resources/abilitynet-factsheets  0800 048 7642     https://www.abilitynet.org.uk/   enquiries@abilitynet.org.uk 
LGBT number 3 social and support group  Group that offers a friendly, welcoming and safe environment where people from within the LGBT+  community can be the people they intend to be.  lgbtnumber3@outlook.com     07791 109633  
Age UK Mid Devon All service delivery ceased from 18 December 2020.  
Mid Devon Messenger Mid Devon Messenger is a talking newspaper that brings audio recordings of local news and current events to those who are blind or visually impaired as well others who are ‘print disabled’, perhaps by stroke, Parkinson’s Disease, or early stages of dementia.   enquiries@middevonmessenger.org.uk     Tel: 07834 688838 
CHAT – Churches Housing Action Team Phone only service for support and advice around housing and related debt and money issues Monday – Friday 9.30am -4.30pm. 01884 255606    9.30-4.30 Monday to Friday  
GROUP NAME TYPE OF SUPPORT CONTACT DETAILS 
Crediton Town Council  Offices closed. Please call or email between 10am and 2pm. https://www.crediton.gov.uk   Email: Townclerk@crediton.gov.uk  Tel: 01363 775739 
Age Concern Crediton   Offering telephone support in office hours – linking with volunteers for shopping and prescription needs etc.  Day care centre and shop closed. https://www.ageconcerncrediton.co.uk/  Email: info@ageconcerncrediton.co.uk  Tel: 01363 775008 
Crediton Foodbank & Community Support  Crediton Foodbank: Tuesday, Wednesday and Friday, 9am-12:30pm  Ring, text or email Chris (the co-ordinator), who will assess your eligibility and arrange a delivery slot.   Email: creditonfoodbank@gmail.com   Email: credcommunitysup@gmail.com    Tel: 07740 202721 
CISCO Crediton CISCO Devon helps migrant workers and their families to integrate into the host community. We run in the area: 
Free English Lessons; 
Free Advice Centre; 
Multicultural events. 
Facebook: www.facebook.com/devon.cisco  Tel: 07455 824053 
Crediton Library  Library is closed but operating the ‍Choose & Collect Service. Call or email your library.   https://www.devonlibraries.org.uk/web/arena/creditonlibrary  Email: crediton.library@librariesunlimited.org.uk  Tel: 01363 772578 
Crediton Community Bookshop Shop closed. Open for website or telephone orders, book collection and advice. Monday-Saturday 9.30am to 2pm.  www.creditoncommunitybookshop.co.uk  Email: shop@creditoncommunitybookshop.co.uk  Tel: 01363 774740 
Significant Seams Quilt making project. Three quilts are now in process representing the participation of people across Devon and farther afield. Free online learning materials. http://significantseams.org.uk/contact-us  Facebook: https://m.facebook.com/significantseams/ 
Art2Heart art support group   Art for health and wellbeing. Online art courses  Mindfulness with horse and art. Newlifehorsecare.web.cam  Email: newlifehorsecare@googlemail.com  Tel: 07899781172 
Crediton & District Museum Museum closed.   Operating remotely for local history enquiries and family history research projects   http://creditonhistory.org.uk  Email address for general enquiries: info@creditonhistory.org.uk.  Email address for family history and Research Corner enquiries: familyhistory@creditonhistory.org.uk  Crediton Museum’s Facebook Page: www.facebook.com/Crediton.Museum 
Crediton Congregational Church Sunday morning services. Live Streaming, Audio Downloads. Children’s Resources. Youth Resources  Access through www.creditoncongregational.org  Email: churchofficeccc@gmail.com  Tel: 01363 772577  
Unite Carers in Mid Devon    Office closed until further notice. Taking phone calls on Wednesdays between 10am and 3pm. Carer support pods suspended until further notice. Email: info@unitemd.org.uk  Tel: 01884 257511 
Pete’s Dragons  Suicide bereavement support including specific financial support. Visits at office locations by appointment.  www.petesdragons.org.uk  Email: hq@petesdragons.org.uk Tel: 01395 277780 
Yeoford Community Hall  Outreach post office    Post office on Friday afternoons. If needed the hall or its carpark can be a drop off point for food or medical supplies  
Newton St Cyres Parish Hall,   Outreach post office and micro shop    Virtually no service. Hall closed except outreach post office and micro-shop 2 sessions of 2 hours each week.  Email: rogerwilkins1@btinternet.com   Tel: 01392 851337 
Blue Cross Rehoming Centre, Bickleigh  Veterinary, rehoming and fostering services are open but may be restricted and/or online. https://www.bluecross.org.uk/devon-tiverton-rehoming-centre  Email: tiverton@bluecross.org.uk  Tel: 0300 777 1560   
Lords Meadow Leisure Centre Centre closed until the 2nd December until Wednesday evening (4th November 2020). All memberships, rents and lettings will be suspended 14-day notice of their reinstatement will be issued. Membership subscriptions do not need to be cancelled. https://middevonleisure.com 
Lapford   Village emergency group  Link to local deliveries information   help@lapfordvillage.co.uk  Tel: 07496 144772 
Crediton Covid19 Community help group Mutual aid group https://nextdoor.co.uk/g/gu59f86dr/  
Crediton https://www.facebook.com/uniqueeventssw/   
Coldridge Parish Council Community Support Plan with Single Point of Contact (SPOC) with dedicated mobile telephone number. Volunteer pool to help elderly and vulnerable & those self-isolating. Help with shopping, Prescriptions, Dog-Walking, Transport to Shops, Pharmacies, Hospitals, Dentists or whatever else is necessary. biggles1047@gmail.com 01363 83436  
Cheriton Bishop https://www.facebook.com/groups/433590694063276/?=br_rs Mutual Aid group via facebook page Tel: 01647 24848 
Sandford Parish Council Community support parishclerk@sandfordparishcouncil.gov.uk  Tel: 01363 722769 
Sandford Community Stores   https://www.facebook.com/Sandford-Community-Stores-845426068840116/?=bookmarks     
Bickleigh Coronavirus Response   Able to coordinate help with errands for those advised not to visit the shops. For assistance with grocery shopping, or the collection of prescriptions etc. email the village hall mail bickleighvillagehall@gmail.com.  www.bickleigh.org.uk  https://m.facebook.com/Bickleigh-Village-Hall  Email: bickleighvillagehall@gmail.com  or Tel: 01884 855093 
Down St Mary For local information https://www.middevonparish.co.uk/downstmary  
Copplestone   Local Community support and assistance available.  Tel: 07890 284871 
Newton St Cyres   Local information and community support contacts https://www.middevonparish.co.uk/newtonstcyres/coronavirus/     Tel: 0749 144772 
Morchard Bishop Local information and community support contacts https://www.morchardbishop-pc.org.uk/corona-bulletin/  Email: clerk@morchardbishop-pc.org.uk  Tel: 01363 877008/07794 862591 
Crediton Hamlets   Local information and community support.  Tel: 01647 24468 
Thorveton   Local community volunteers Email: thorvetonc19@gmail.com  Tel: 0781319098 

Whilst every effort has been made to ensure that all details included here are correct, Involve Voluntary Action in Mid Devon does not accept legal responsibility for the accuracy of any information quoted. Reference to any products, services, hypertext link to third parties or other information does not constitute or imply its endorsement, sponsorship or recommendation by Involve Voluntary Action in Mid Devon.